Mental health training built from real moments
Practical skills for corporate, clinical and care teams, so you know what to do when it counts.
Health and Safety Executive, 2025
NHS England, Adult Psychiatric Morbidity Survey 2023/24
NHS England, Sickness Absence Rates 2024
Deloitte, Mental Health and Employers, 2024
Most people want to help but don't know how
Without training, even the most caring colleague, manager or clinician can freeze or avoid the conversation altogether, not because they don’t care, but because nobody ever taught them how to help. Our training closes that gap. The result isn’t a certificate to file away. It’s people who are equipped to look after themselves, support each other and respond well when someone needs them.
Our founder, Olivia-Louise Hamilton, spent almost five years in an NHS ambulance service, after working in mental health units, community mental health services and crisis support. She also draws on her own recovery from mental illness, self-harm, and suicide attempts.
That’s why our training doesn’t feel like theory. It’s shaped by real moments, on a call, on a ward, in a meeting, and on the receiving end too, delivered simply, sensitively, and in a way people can use straight away.
Our Courses
Whether you’re supporting a patient, a colleague, or yourself, every course here is built from real moments, so you’re ready when it matters.
For Corporate Teams
Mental Health
Create healthier, more supportive environments
As accredited MHFA England Instructors, we deliver high-quality, evidence-based Mental Health First Aid training that equips you with the practical skills and confidence to support those experiencing mental ill health.
Suicide Prevention
Gain evidence-based skills that can save lives
As accredited Suicide First Aid® Tutors, we deliver gold-standard training giving you the skills and confidence to recognise a person thinking about suicide and respond with life-saving first response support.
Neurodiversity
Build workplaces where everyone thrives
As Thrive Neurodiversity Instructors, we deliver CPD-accredited training that equips you with the knowledge and practical skills to create truly inclusive workplaces where neurodiversity is understood, embraced, and celebrated.
For ClInical & Care Teams
Respond
Respond to patients in crisis with confidence, compassion and clarity
We deliver evidence-based mental health and suicide prevention training, equipping you with the practical skills and confidence to support colleagues and patients through mental health crises.
Recover
Address what clinical and care work does to people over time
This work takes a toll on even the most experienced. We deliver training that provides space to reflect on and understand the impact, and build a sustainable way to keep doing the work that matters.
Rebuild
Improve how the team actually functions
A team is only as strong as how well it works together. We deliver training that builds trust, safety, and understanding of how different minds work, so people can function better as a team.
What our clients say
Trusted by our clients. Proven by their experience.
Olivia has been instrumental in changing minds and shaping our wellbeing culture through her supportive, nurturing, and inspiring approach. Her masterclasses create a safe space for colleagues to reflect, learn, and grow, combining genuine empathy with practical tools that make a lasting difference. Through her passion for wellbeing, her lived experience, and her ability to connect with people on a personal level, she has helped break down stigma, encouraged open conversations, and fostered a culture where people feel valued, supported, and able to thrive. Her impact extends far beyond the sessions she delivers, leaving a lasting legacy in how we care for ourselves, each other and our organisation.
Olivia from Changing Minds Training delivered an excellent stress management masterclass during our team meeting. She explained stress in a way that made it easy to understand and relatable, helping the team better recognise how stress can affect us. She also shared simple, practical strategies for managing stress in everyday life.
The session was highly engaging, with the team interacting well and feeling comfortable enough to share some of their own experiences. It created a supportive and open atmosphere, and the feedback from everyone was very positive. Thank you, Olivia, for such an informative and valuable session. It was greatly appreciated by everyone at Right at Home.
Olivia delivered a passionate and informative [bespoke] training program on mental health. She openly shared her past experiences and pitfalls, which made the session both authentic and impactful. Her honesty, knowledge, and engaging approach created a supportive learning environment and provided valuable insights for everyone involved.
I greatly valued Olivia as a trainer for mental health first aid training. She was able to provide definition for concepts that are difficult to describe, and able to provide clear instructions on how to implement a first aid triage protocol. Highly recommended to anybody seeking mental health first aid training (and in general to learn more about mental health concepts).
We started off with a small group of our HR and L&D employees and have since had a number of other individuals across different levels attend either a bespoke to MD Group session or join one of the online public courses. The online learning portal makes it simple for learners to know where they are up to with the pre course work and the live session compliment this well. Feedback from those individuals that have been through this course has always been really positive and how much of a lasting impact Olivia’s training and style has had and how this has helped in their role of a company MHFA.
I recently completed Suicide First Aid training delivered by Olivia-Louise Hamilton and Changing Minds Training. Olivia was excellent – knowledgeable, approachable and compassionate throughout the course. She created a safe and supportive environment that made it easy to engage with such an important and sensitive topic, while explaining the skills and information in a clear and practical way. I found the training incredibly valuable and would highly recommend it.
Why Choose Changing Minds Training?
Our training is built by people who’ve lived it, not just studied it. What makes our approach distinctive is our combination of professional expertise in clinical environments combined with our personal lived experience. That’s why our training doesn’t feel like theory. It’s shaped by real moments, delivered simply, sensitively, and in a way people can use straight away.
- Accredited mental health, suicide prevention and inclusion training
- Complex, emotive topics made simple, sensitive and genuinely engaging
- A safe, practical and inclusive learning environment
- Training built on lived experience
- Flexible sessions delivered face-to-face and online, privately and publicly
- Nationwide delivery from a provider based in Redhill, Surrey
Blog
Neuroinclusion: Creating a Mentally Healthy Workplace for All Brains
Addressing a Sensitive Topic: Discussing Suicide in the Workplace
Understanding Self Harm: Breaking the Silence
Can workplaces help prevent suicide?
